FAQ

GoX is an on-demand delivery and logistics platform offering services like car towing, water tank delivery, and goods transport.

Submit a request through our app. We connect you with a service provider, provide updates, and handle everything from confirmation to completion.

Car towing

Water tanks

Goods transport (residential/commercial)

Service availability depends on your location and provider capacity. The app will display availability when you book.

Use the GoX app, choose your service, fill in the delivery details, and confirm.

We’ll notify you through the app. Rescheduling/ cancelling is available if needed.

Yes — early notice is required. A location change fee will apply.

Based on distance, urgency, item size/type, and any special handling. No hidden fees.

Cancel before pickup: Partial refund

Cancel after pickup: No refund

GoX drivers will handle goods responsibly. Insurance is advised for high-value deliveries.

Call us on ***** or email info@gox.om for support and issue resolution.

Yes — it’s required for bookings, tracking, and receiving updates.

Name, contact details, booking info, device data, and more. See our Privacy Notice.

Yes — we use modern security practices to protect your data.

Apply through our appointed Sanad Offices nearest to you.  

You’ll receive job offers based on your location, service type, and availability.